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Airport Services

London Heathrow Airport Plaza Premium Lounge Access

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  • Mobile ticket

Experience the most comfortable layover at London Heathrow's Plaza Premium Lounge with food and beverages, Wi-Fi, plush lounge seating, and more.


  • Imagine kicking back in a luxurious airport lounge as you avail a wide array of benefits before your flight – a layover done right!

  • Find a generous selection of beverages and freshly prepared meals, including vegetarian meals and a kosher option at T4 Departure, Gate 2.

  • Lounges have Wi-Fi, TV channels, charging stations, and flight announcements. If you need to freshen up, select lounges also offer shower facilities

  • Choose 3 or 6-hour lounge access in 3 terminal options – T2, T4, and T5 – to suit your travel needs.

  • Did you know? For 5 consecutive years, Heathrow Lounge was awarded the prestigious SKYTRAX award for World’s Best Independent Airport Lounge.


  • 3/6-hour access to T2, T4 & T5 terminals (depending on ticket selected)

  • Selection of food with vegetarian options

  • Kosher meal option (T4, Gate 2)

  • Selection of drinks & coffee

  • Alcoholic drinks in select lounges

  • Free WiFi

  • Shower rooms in select lounges and subject to availability (there is only 1 shower room at T5)

  • Accessible lavatory

  • Flight information


  • Private resting suites

  • Premium drinks (at extra expense)

  • Spa, massage & beauty services

  • Hotel transfers

  • Access to VIP room

  • Showers in T4

Cancellation policy

You can cancel these tickets up to 24 hours before the experience begins and get a full refund.

Plush comfort & unmatched hospitality

This experience at the London Heathrow Airport Plaza Premium Lounge is the epitome of layover luxury and comfort. You start your journey at the lounge, with options for either 3 or 6 hours of use. Inside, you'll find a haven away from the airport bustle with cozy seating areas, unlimited Wi-Fi, TV channels, and flight information displays. Depending on your ticket, you can access lounges at Terminal 2, 4, or 5.

Culinary delights & relaxing amenities

From a selection of freshly prepared food, selected drinks, and coffee, to alcoholic beverages in select lounges, your palate will be treated to a delightful journey. And for kosher patrons, a kosher meal option is available at T4 Departure, Gate 2. Depending on the lounge, you can freshen up in shower rooms – perfect for transit travelers needing a rest.

What’s not allowed

  • Note that the following are not allowed inside the lounge: smoking

Additional information

  • You can enter and exit the lounge whenever you want but do retain your check-in receipt for re-entry.

  • While there are dedicated luggage storage spaces, for security reasons, it is recommended to carry your belongings when you leave the lounge.

  • Children aged 2 and below don’t need a ticket.

  • Children must be accompanied by an adult above 18 years of age all the time.

  • To use the lounges in the departure area, you need to have checked in for your next flight and have a valid boarding pass.

  • The T5 lounge has just 1 shower room, so there might be a wait for it.

  • Your voucher will be emailed to you instantly.

  • Display the voucher on your mobile phone with a valid photo ID at the redemption point.

  • Please arrive at the redemption point 15 minutes before the scheduled time of your visit to avoid any delays.

Ticket Redemption Point

  • Please check your final voucher for the redemption details and specific instructions.
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