Question 1

Can you book Auschwitz Birkenau tours available online now?

Accepted Answer

Yes, you can book Auschwitz Birkenau tours online now. Guests are advised to pre-book their tickets online to get their preferred date and time of travel.

Question 2

What are the different types of Auschwitz Birkenau tours?

Accepted Answer

There are four primary Auschwitz Birkenau tours to choose from: self-guided tours, guided tours, fast track entry tickets, and combo tours. Self-guided tours allow you to explore the camp at your own pace, while guided tours include an expert guide who will provide a detailed explanation of the site and walk you through important landmarks. Fast track tickets are very helpful if you have limited time and do not wish to stand in long waiting lines, and combo tours are for those who want to explore beyond the Auschwitz camp in Krakow.

Question 3

Are discounts available on Auschwitz Birkenau tours?

Accepted Answer

Discounted Auschwitz tour prices are available for infants under 3 years, children between 3 to 11 years, and students with valid ID.

Question 4

Are audio guides available with Auschwitz Birkenau tours?

Accepted Answer

Yes, audio guides are available with certain Auschwitz Birkenau tours. Check the ticket details to verify if an audio guide is included. You can also buy an audio guide of your own if you’ve opted for a self-guided tour.

Question 5

Are tour guides a part of an Auschwitz-Birkenau tour?

Accepted Answer

Yes, all ticket and tour options include the services of a knowledgeable local guide. They’ll accompany you throughout your visit and relay important, lesser-known information about the horrors that took place at the concentration camps.

Question 6

Is fast track entry available with an Auschwitz-Birkenau tour?

Accepted Answer

Yes, you can opt for the fast-track entry Auschwitz-Birkenau tour to skip the waiting lines at the entrance.

Question 7

Are return transfers included in an Auschwitz Birkenau tour?

Accepted Answer

Yes. All tours include return transfers. You’ll be picked up from a common meeting point in Krakow and will travel on an air-conditioned private coach. After the tour, you’ll be dropped back at the meeting point in the city.

Question 8

How long is an Auschwitz Birkenau tour?

Accepted Answer

On average, an Auschwitz Birkenau tour lasts between 3-7 hours.

Question 9

What are the Auschwitz-Birkenau museum’s opening hours?

Accepted Answer

The Auschwitz Birkenau tour timings vary across the year and are as follows: 
January & November: 7.30 AM - 3:00 PM
February: 7:30 AM - 4:00 PM
March, October: 7:30 AM - 5:00 PM
April, May & September: 7:30 AM - 6:00 PM
June, July & August: 7:30 AM - 7:00 PM 
December: 7:30 AM - 2:00 PM

Question 10

How do I get to the Auschwitz-Birkenau State Museum?

Accepted Answer

The Auschwitz Museum stands on National Road 933 on the outskirts of Oswiecim. Here are some transportation options for your journey: 
By Train: You can take a train from Krakow to Oswiecim station, a town 2 kilometers from Auschwitz. The journey will take approximately 1.5–2.5 hours. The walk to the Memorial and Museum of Auschwitz-Birkenau takes only 15 minutes from the station. 
By Bus: 4 bus companies run between Krakow and Auschwitz and will drop you off at the Auschwitz I camp from the Oświęcim, Muzeum Auschwitz. It is located just outside the Memorial and Museum of Auschwitz-Birkenau. 
By Car: You can drive to the museum by setting your GPS destination to "Memorial and Museum of Auschwitz-Birkenau” and follow the directions. You can park the car in the parking lot before the entrance.

Question 11

What is the best time to visit the Auschwitz-Birkenau State Museum?

Accepted Answer

Between March to May would be the most pleasant time to go for a tour, due to the off-season. The summer season between June to September tends to get quite busy and hot, and the winter months tend to get quite cold, not ideal for a tour. We also recommend traveling on weekdays to avoid the weekend crowds.

Question 12

Is the Auschwitz-Birkenau State Museum wheelchair accessible?

Accepted Answer

No, the Auschwitz-Birkenau State Museum is not wheelchair accessible?

Question 13

Is photography allowed at the Auschwitz-Birkenau State Museum?

Accepted Answer

Commercial photography without clearance is not allowed at the Auschwitz Museum, however personal photography is allowed. Flash photography or the use of tripods is also not permitted.

Question 14

What guidelines are in place for visitors at the Auschwitz-Birkenau memorial and museum?

Accepted Answer

Guests are requested to adhere to a respectful decorum at all times in recognition of the loss of human life at Auschwitz. 
Dress appropriately without any controversial symbols/flags/emblems on clothing attire.
Outside food and drinks and smoking is not permitted within the premises.
Mobile phones must be kept on silent or vibrate-only mode.

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