Museums

9/11 Memorial & Museum Tickets

Experience the 9/11 Memorial & Museum with these tickets that unveil poignant tales, pivotal artifacts, and symbols of resilience.

Highlights

Dive into the heart of history with your ticket to the 9/11 Memorial & Museum, an emotional journey that resonates globally.
Stand beside the reflecting pools, where North America's largest manmade waterfalls resonate with deep emotions and stories.
Get access to "In Memoriam," remember the brave souls who lost their lives and know their stories.
Marvel at the monumental endurance in the Foundation Hall, especially the last column, while learning the events surrounding it.
For a deeper experience, choose the Ground Zero tour with skip-the-line tickets to the Museum.

Inclusions

9/11 Museum timed-entry ticket
Access to the Museum's current exhibitions
Access to 9/11 Memorial, Survivor Tree, and Memorial Glades
Free Wi-Fi
9/11 Memorial & Museum $2 service fee
Ground Zero Guided Tour & 9/11 Museum Skip-the-Line Tickets (optional)

Cancellation policy

You can cancel these tickets up to 24 hours before the experience begins and get a full refund.

Reviews

4.6

3.2K ratings

5/5

2.4K

4/5

569

3/5

2/5

1/5

140

Melanie

4/5

Jul, 2024

The actual remnants and how the story of that horrible day was told using visual and audio from those who were there made it fell as though you were there in the moment even though we watched on tv on the actual day. The walk through was something I will never forget as will be 9/11. We ordered tickets online ahead of time and still had to wait in a line, just not as long as the other line.

James

5/5

Jul, 2024

This was SO easy it almost felt too good to be true. Super seamless and the confirmation email I quickly received after purchasing tickets put me at ease. Had the best time!!

Seoirse

5/5

Jul, 2024

When I saw the faces of all the people who lost their lives it was a poinent reminder of that terrible day. An amazing experience, it was heart wrenching but the memories will live forever, as they should. The remains of the fire trucks, the heroes who gave their lives to save others, they will never be forgotten. Good will always triumph over evil.

Juliano

5/5

Jul, 2024

The Headout was incredible, but the museum leaves a lot to be desired!!! VERY weak museum. Not very interesting content! They show less than any ten-minute documentary on free TV! Regrettable! jpmedgo@hotmail.com

View original review in Portuguese

Peter

5/5

Jul, 2024

The memorial museum is magnificent and brings home the real horror and dreadful lose of life on 9/11. Prebooking the tickets with Headout and using the app made entrance to the museum very easy.

Your Experience

Journey Through Resilience & Remembrance

Your day at the 9/11 Memorial & Museum begins amidst the twin reflecting pools, a vast expanse of tranquility accentuated by North America's largest manmade waterfalls. Here, the heartstrings tug a little harder, as the names inscribed into bronze panels of everyone who perished in the attacks whisper tales of what once was. Witness the white oak trees, each distinctive in its growth pattern, resonate with the individuality of the lost souls. Amidst them, stands the Survivor Tree, a Callery Pear tree. Its revival from the ashes of devastation and the juxtaposition of its gnarled stump with smooth new limbs symbolize the undying spirit of hope and endurance.

Inside Chronicles of Time & Tragedy

As you transition indoors, over 11,000 artifacts await, chronicling the fateful day and its aftermath. The Historical Exhibition paints the timeline, from the day before 9/11 to the aftermath, also shedding light on tales from the Pentagon and Flight 93. Continuing forward, faces and stories come alive in "In Memoriam," putting a human touch to the numbers and statistics of the tragedy. The enormity of the event is captured in the Foundation Hall, with the imposing last column and slurry wall.

Operating hours

9/11 Museum and Memorial

Monday	09:00 AM - 07:00 PM
Tuesday	09:00 AM - 07:00 PM
Wednesday	09:00 AM - 07:00 PM
Thursday	09:00 AM - 07:00 PM
Friday	09:00 AM - 07:00 PM
Saturday	09:00 AM - 07:00 PM
Sunday	09:00 AM - 07:00 PM

Know Before You Go

Important Information

There are no age restrictions, however, the exhibition may not be appropriate for visitors younger than 10 years of age.
Wheelchairs, mechanized scooters, other power-driven mobility devices, walkers, and strollers are accommodated at the 9/11 Memorial. All public restrooms have wheelchair-accessible stalls.
Service animals are allowed at the Memorial.
All visitors and baggage are subject to security screening, including any personal mobility devices.

My tickets

Your voucher will be emailed to you shortly.
Please display your mobile voucher along with a valid photo ID at the ticket redemption point.
Kindly ensure that you arrive 10-15 minutes before the start time of your experience to avoid any delays.